020: Josh Morgan, COO of Melt Shop

Today we welcome Josh Morgan to the Podcast. He’s the COO of Melt shop, and an operating partner at Aurify Brands (which owns and/or operates fast casual and full-service restaurants like The Melt Shop, 5 Guys Burgers and Fries, The Little Beet, and Fields Good Chicken).

I enjoyed sitting in person with Josh. We talked about a range of topics including:
-Modern restaurant technology
-Networking with legendary NYC restaurateurs
-Adherence to brand standards and why that’s important
-Advice for multi-unit restaurant operators looking to expand into a new QSR brands

If you are NOT in the restaurant industry at all, this is still an important podcast to listen to, because to gain an edge in these Modern times (in any business), a focus on technology, operations, and growth is how you get ahead.

*Other show notes*

B2B Vendor Mentions:
-Brink POS
-LevelUp (mobile ordering and delivery)

Book Recommendations:
-Market based management by the Koch brothers
-Tipping point by Malcolm Gladwell
-The Checklist Manifesto by Atul Gawande
-The One Minute Manager by Ken Blanchard and Spencer Johnson