Meeting at ServiceMaster HQ: with Hagan Kappler and Kimbrough Taylor

On Day #9 of our American Franchise tour, we sit down with Hagan Kappler, President Of Service Master Clean and Merry Maids and Kimbrough Taylor, Manager Of Digital Content & SEO at ServiceMaster HQ in beautiful Memphis TN.

It was fun to chat about:
–Where they see opportunities to innovate in the home services space
–Key 2019 and 2020 initiatives
–How Amazon is NOT affecting their business
-How they differentiate from other home services franchisors
-"Get to know" game
-And much more

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Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue.
As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors.
To learn more, visit

The International Franchise Professionals Group is the world’s largest and most respected franchise consultant organization. IFPG’s nearly 1,000 members consist of franchisors, franchise consultants, brokers, lenders, attorneys, real estate experts, and other franchise professionals who help individuals through the process of evaluating buying and opening a franchise.

As a strictly membership based organization, the IFPG does not participate in any referral fees from franchisor members or brokers, thereby allowing all members to work freely together.

The IFPG provides all the tools and support needed to help sell more franchises and close more deals. Far beyond just a network of franchise professionals, The IFPG is a family of established, experienced, and highly professional members of the global franchise community.

Title Sponsor of the Summer Tour:
Audio Engineer: Ben Kliever

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