Springboard 2023: Creating a Thriving Culture of Engagement, Alignment and Collaboration

Springboard 2023: Creating a Thriving Culture of Engagement, Alignment and Collaboration with Your Franchisees (Operations)

It’s no secret: without a healthy franchisor-franchisee relationship, franchisors are destined to fail. In this session, we discuss strategies on how to keep this relationship intact through best practices to help franchisees and managers hire and keep employees (without upsetting their lawyers); creative ideas to help franchisees overcome hiring challenges, understaffing, and turnover; helping your franchisees cultivate a culture mindset in order to differentiate themselves as an employer of choice; and the impact of employee engagement on hiring and retention at both the corporate and franchise unit level.

Moderator: Jim Foley – Senior Vice President, Vanguard Cleaning Systems, Inc.
Panelists: Cliff Kennedy – CEO, Frios Gourmet Pops, Carolyn Thurston – CEO, Wisdom Senior Care, John Evans – CEO, EverLine Coatings, Ken Parsons – Co-Founder, The Brothers that just do Gutters