Springboard 2023: Devil’s in the Details Equipping Franchisees to Become Top Performers
Springboard 2023: Devil’s in the Details Equipping Franchisees to Become Top Performers
Franchise success has always been driven by a strong model, unit level economics and successful units. As we adjust to a new present and look ahead to the future, brands must factor in economic uncertainty, rising costs, staffing shortages and supply chain delays. In this session, we will discuss planning for and executing your next phase by focusing on operational culture, use of technology to leverage labor concerns, intellectual capital and a path to unit-level economics DNA, as well as defining and maintaining brand standards system wide.
Moderator: Charles Keyser – CFO, Keyser Enterprises
Panelists: Marty Ferrill – President, Philly Pretzel Factory, Mary Thompson – COO, Neighborly, Charlie Chase – CEO, FirstService Brands, Shannon Hudson – CEO & Co-Founder, 9Round