SpringboardU Operations: How A Culture Of Consistency Can Make Your Brand Championship Material
Franchise success has always been driven by a strong model, unit level economics and successful units. As we adjust to a new present and look ahead to
the future, brands must factor in economic uncertainty, rising costs, staffing shortages and supply chain delays. In this session, we will discuss planning for
and executing your next phase by focusing on operational culture, use of technology to leverage labor concerns, intellectual capital and a path to unit-level
economics DNA, as well as defining and maintaining brand standards system wide to create a championship culture of consistency.
Moderator: Frank Fiume (Founder, i9 Sports)
Panelists: Chris Birkinshaw (CEO, Aloha Poke), Kristi Mailloux (Partner, Three20 Capital Group), Scott Abbott (CEO, Five Star Franchising),
Whitney Mann (SVP of Brand Operations, East Coast Wings + Grill)